Request a refund

Our 30-day full refund policy applies even if you have opened the course. No reason is required. You can also use this form to notify us of a statutory withdrawal or cancellation. Rights relating to faulty or undelivered content are not limited to 30 days.

Submit your purchase details below. We will record your request immediately, provide a confirmation you can save, and verify the order before processing a refund to the original payment method. You do not need to sign in.

You can also request transaction or refund help through Link support, the merchant-of-record support service shown on your receipt.

Alternatively, email contact@pawoptima.com. Refunded purchases no longer provide course access. See the full policy.